Reset Credentials

The National Government Services Medicare (NGS Medicare) program provides Medicare services. This company has provided services to CMS Medicare since 1966, an agency of the U.S. government. The NGS Medicare program administers Medicare Part A in Connecticut, Illinois, Maine, New York, Massachusetts, Minnesota, New Hampshire, Rhode Island, Vermont, and Wisconsin.

The states in which National Government Services manages Medicare Part B contracts include Connecticut, Illinois, Maine, Massachusetts, Minnesota, New Hampshire, New York, Rhode Island, Vermont, and Wisconsin. The following instructions will guide you through resetting the NGS user name and password if you have forgotten them.

Reset Credentials 

Username Reset 

In order to reset your username at NGS Medicare, you must follow the steps below:

  • Please visit the official website at Please use a valid browser.
  • By clicking on the Login link, you will be brought to the login page.
  • Click on the “Cannot login” link.
  • Click the “Reset username” link and enter your email address to receive the link to retrieve your username.

Password Reset 

The following steps must be followed in order to reset the NGS Medicare password:

  • The official website can be found at: Visit it using a good browser.
  • Login by clicking on the Login button.
  • Click on the “Cannot login” link.
  • To receive the link to reset the forgotten password, select the “Reset password” button and enter your User ID and Email ID.

If you are still facing issues regarding username and password reset you can contact Toll-Free Number: 888-855-4356 / 877-702-0990 on Monday–Friday- 8:00 a.m.–4:00 p.m. Economic Times, It is closed for training on the 2nd and 4th Friday of the month. 12:00–4:00 pm Economic Times.